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Chatflow

Build a chatbot by dragging blocks.

Automate WhatsApp and Instagram conversations — no code. Test every path before it goes live.

Build your first flow free

See a flow in action.

A simplified version of the builder. On a computer or tablet, drag the blocks and press play.

next run: they replied
TriggerCustomer opts inWebsite form or QR code
MessageWelcome templateApproved in Business Managermarketing template
BranchDid they reply?Within the 24-hour window
ActionAssign to sales queueRound-robin across the team
EndEndNow a human conversation
MessageNurture carouselThree cards, one templatemarketing template
WaitWait 2 hoursBefore the reminder
MessageReminderInside the service windowutility template
EndEndBack to the shared inbox
yes no TRIGGER Customer opts in Website form or QR code MESSAGE Welcome template Approved in Business Manager MARKETING TEMPLATE BRANCH Did they reply? Within the 24-hour window ACTION Assign to sales queue Round-robin across the team END End Now a human conversation MESSAGE Nurture carousel Three cards, one template MARKETING TEMPLATE WAIT Wait 2 hours Before the reminder MESSAGE Reminder Inside the service window UTILITY TEMPLATE END End Back to the shared inbox

Open this page on a larger screen to drag the blocks and play the flow. The two paths this flow takes are:

  1. If they replied: Customer opts in → Welcome template → Did they reply? → Assign to sales queue → End
  2. If they went quiet: Customer opts in → Welcome template → Did they reply? → Nurture carousel → Wait 2 hours → Reminder → End

Ideas

What teams automate first.

  • Qualify leads

    Ask a few questions, score the answers, save the lead and alert sales.

  • Book appointments

    Ask for a date and send a Google Meet invite, right in the chat.

  • Answer FAQs

    Prices, timings, delivery — answered instantly, any time.

  • Instagram comment replies

    Comment a keyword, get a DM and a guided conversation.

Blocks

40 blocks to build with.

Mix messages, questions, logic and integrations.

  • Start

    • Keyword
    • Template button tap
    • Instagram comment
    • Ice breaker
    • Menu tap

  • WhatsApp messages

    • Text
    • Media
    • Buttons
    • List
    • Contact card
    • Template

  • Instagram messages

    • Text
    • Media
    • Quick replies
    • Carousel

  • Ask the customer

    • Question
    • Name
    • Phone
    • Email
    • Date
    • Age
    • File
    • Voice note

  • Logic

    • Condition
    • Decision
    • Split
    • Loop
    • Delay
    • Set variable
    • Transform
    • API call

  • Integrations

    • OpenAI
    • Google Gemini
    • Google Sheets
    • Gmail
    • Google Meet
    • ZeptoMail

  • Finish

    • Save as lead
    • Hand off to a human
    • End

What a WhatsApp chatbot costs to run

  • Replies within 24 hours of the customer’s message: the first 1,000 a month per number are free, then ₹0.115 each
  • Template messages (marketing, utility, authentication): Meta’s rate for that category
  • Instagram messages: free — Meta charges nothing per DM

Meta sets and bills these charges directly. See Meta’s rates or calculate your bill.

Let your chatbot handle the busy work.

Connect WhatsApp and Instagram in minutes. No setup fee, no contract.

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