Features
Everything you need to sell and support on chat.
One workspace for WhatsApp and Instagram — your inbox, campaigns, chatbots and leads.
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Shared inbox
WhatsApp and Instagram chats, one team queue.
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Campaigns
Bulk WhatsApp sends with scheduling and reports.
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Templates
Build and track Meta-approved templates.
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Chatflow
Visual chatbot builder for both channels.
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Comment-to-DM
Auto-DM people who comment a keyword.
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Leads CRM
Pipeline, scores, values and assignment rules.
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AI assistant
Draft, translate and summarise replies.
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Analytics
Campaign results and number health.
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Team & roles
Invite your team, control who does what.
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Integrations
Google Sheets, Gmail, Calendar, OpenAI, Gemini.
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Mobile app
Zanoo Connect for iPhone and Android.
Shared inbox
Every chat, one team inbox.
Stop sharing a phone. Everyone answers from one place and nothing gets missed.
- WhatsApp and Instagram in the same queue
- Assign and unassign chats, leave private notes
- Switch a chat between chatbot and human
- Read receipts and typing indicators
Campaigns
Send to thousands in a few clicks.
Pick a list, pick a template, send now or later.
- Upload contacts by CSV and tag them
- Test send, schedule, pause or stop
- Sent, delivered, read and replied counts
- Opt-outs excluded automatically
Templates
Templates, approved and organised.
Create rich templates and follow Meta’s review in one list.
- Text, image, video and document headers
- Quick-reply, link, call and copy-code buttons
- Carousel templates
- Approval status and rejection reasons
Leads CRM
Turn chats into a sales pipeline.
Capture leads from conversations, chatbots, forms or the API — and close them.
- Pipeline from New to Won, drag and drop
- Value, score, priority, tags and notes
- Auto-assign by round-robin, least busy or source
- Lead API with API keys for your website or forms
AI assistant
Reply faster with AI — you stay in control.
AI never sends on its own. It drafts; you decide.
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Reply suggestions
AI drafts a reply from the conversation. You review and send.
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Translate
Read and reply in your customer’s language.
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Summarise
Catch up on a long chat in two lines.
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AI in your flows
Add OpenAI or Gemini steps to a chatbot to answer or classify.
Analytics
Know what’s working.
Clear numbers for campaigns, chatbots and your WhatsApp number’s health.
- Delivery, read and reply rates
- Compare campaigns side by side
- Top-performing chatflows
- Failures and quality rating, so you can act early
Team & roles
Invite teammates by email and give each one the right access.
- Owner
- Manager
- Agent
- Editor
- Team member
Control access to templates, chats, contacts, flows, campaigns, reports and channel settings.
Integrations
Connect the tools you already use.
- Google SheetsRead and write rows from a chatbot
- GmailSend and reply to email from flows
- Google Calendar & MeetBook meetings inside a chat
- OpenAIAI replies and flow steps
- Google GeminiAI replies and flow steps
- ZeptoMailTransactional email from flows
Channels
Live today, and coming next.
- Live
WhatsApp
Official WhatsApp Business API, connected in minutes.
- Shared team inbox
- Bulk campaigns
- Template manager
- Chatbot flows
- Live
Instagram
DMs, comments and posts — handled from the same place.
- DMs in the shared inbox
- Comment-to-DM automation
- Comment moderation
- Schedule posts & reels
- Email Email campaigns next to your WhatsApp ones. Soon
- SMS Reach customers who are not on WhatsApp. Soon
- RCS Rich, branded messages in the Android Messages app. Soon
Start free. Upgrade when you grow.
Connect WhatsApp and Instagram in minutes. No setup fee, no contract.