Solutions / Real estate
Answer every property enquiry before the buyer calls the next broker.
Enquiries arrive from Instagram reels, portals and ads at all hours. Zanoo asks the first questions for you, hands each lead to a broker, and keeps site visits on track.
Free plan, no card needed · Meta bills WhatsApp messages to you directly, at its own rates
The problem
Sound familiar?
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The first reply wins, and you’re showing a flat.
A buyer messages three projects at 10 pm. Whoever answers first with a price and a floor plan gets the site visit.
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Leads live on four brokers’ phones.
Nobody knows who followed up, who went quiet, or which enquiries came from the new launch campaign.
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Half the chats are tyre-kickers.
Brokers spend the morning asking budget and BHK questions before they find the two buyers worth calling.
How it works
From a reel comment to a site visit
- Uses Comment-to-DM
Someone comments “PRICE” on a listing reel
They get a DM with the price range, floor plans and a link to continue on WhatsApp.
- Uses Chatflow
A chatbot asks the qualifying questions
Buy or rent, BHK, budget and preferred area, all with tap-to-answer buttons.
- Uses Leads CRM
The lead lands in your pipeline, already assigned
Round-robin or least-busy assignment hands it to a broker, with the answers attached and a value on the deal.
- Uses Templates
The broker books the site visit in the same chat
The day before, an approved reminder template goes out so the buyer actually turns up.
- Uses Campaigns
New launch? Tell everyone who asked
Send one campaign to every opted-in buyer tagged for that area or budget.
Try it
The chat your customers would have.
A buyer asking about a 2 BHK. Tap the buttons to answer as the buyer would.
- Built with tap-to-reply buttons, so people answer in one tap
- A person can take over the chat at any point
- Flows like this are made in Chatflow, with no code
This is a scripted demo. Every name, price and reference in it is made up.
Price of a 2 BHK?
Thanks for asking about DEMO Heights, Thane West. Are you looking to buy or rent?
Buy
2 BHK homes start at ₹98 lakh (demo price), 712 sq ft carpet. Possession in December 2027. What is your budget?
Under ₹1 crore
That fits well. Would you like to see the sample flat this weekend?
Saturday
Booked for 11 am, reference DEMO-2207. Rohan from our team will call you to confirm.
- utility template
Reminder: your DEMO Heights site visit is tomorrow at 11 am. Reply RESCHEDULE if you need another time.
Scripted demo. Pick a question to play it back. Chat with a real person on WhatsApp
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Price of a 2 BHK?
-
Thanks for asking about DEMO Heights, Thane West. Are you looking to buy or rent?
-
2 BHK homes start at ₹98 lakh (demo price), 712 sq ft carpet. Possession in December 2027. What is your budget?
-
That fits well. Would you like to see the sample flat this weekend?
-
Booked for 11 am, reference DEMO-2207. Rohan from our team will call you to confirm.
- utility template
Reminder: your DEMO Heights site visit is tomorrow at 11 am. Reply RESCHEDULE if you need another time.
Scripted demo. Chat with a real person on WhatsApp
Pricing
What we’d pick for real estate: Growth.
Prices include GST. No setup fee, cancel any time.
Choose Pro ( ₹6,999/month) instead if you run several projects on separate numbers, or want website and portal enquiries sent in through the Lead API.
Recommended
Growth
₹2,999/month
or ₹2,500/month billed yearly (₹29,999)
- 5 logins, so every broker answers from their own account
- The leads pipeline, with automatic assignment to brokers
- Unlimited comment-to-DM automations, one per listing reel if you like
- 30,000 people reached a month for launch campaigns
WhatsApp message charges are billed by Meta separately, at Meta’s published rates.
Answer the next enquiry first.
Connect your WhatsApp and Instagram, and let the chatbot ask the first questions.